No stupid fees.

Since the economy slowed a few years ago, it seems that a lot of businesses have found some 'creative' ways to inflate their prices with a series of unexplained (and inexplicable) charges.

These piecemeal charges have found their way into our auto repair industry as well: Document Retention Fees. Shop Supplies Charges. Environmental Disposal Fees. Fuel Surcharges. Some folks magically tack on an additional 15% to your invoice through these questionable fees.

We think that's wrong.

At Lowell's, the price we quote is the price you pay. No silly games. No hidden fees. No unpleasant surprises when you pick up your car.

We think that's a smarter way to run a business. We hope you do, too.

We've been voted the best.

Lowell's has won more awards for our service than any other Lexington mechanic.

Lexington Herald-Leader readers have selected Lowell's as their Favorite Auto Repair Shop 6 times in their annual Readers' Choice Awards, including each of the last four years.

Lowell's has also been chosen Best Mechanic 9 times by Ace Weekly readers in Ace's Best of Lex poll.

Actually, Ace readers have chosen Lowell's as Best Mechanic, Best Honest Mechanic, and Best Fear-Free Mechanic over the years.

You can get back to your routine.

We know that you have plenty to do in addition to fixing your car.

Lowell's offers several easy - and free! - ways for you to get back to your normal routine.

Let us drive you back home or back to work in our free shuttle.

If you have a lot of places to go while having your car serviced, you might consider driving one of our free loaner vehicles to get around.

If you're feeling particularly energetic while we work on your car, consider using one of our unique loaner bicycles to get around. (We'll even furnish a helmet for you!).

We make it right.

We're very good at fixing cars.

Occasionally, however, we'll mess up: We might fix the wrong noise, for example, or we might miss the real source of the running problem.

We're always working to eliminate mistakes like these, but we believe we should make it right when mistakes do happen. This could mean fixing the real problem at no charge. Or, we might refund the cost of the original service.

Whenever we make mistakes at Lowell's, we always try to make it right.

No Games. No Pressure. No Surprises.

We get your permission first.

We always ask you before doing additional work on your vehicle. That way, we can prevent any unpleasant surprises when you pick up your car.

We'll tell you what your Toyota or Lexus really needs.

We'll identify what needs your attention now, and what can wait for later. And we'll never try to scare you or trick you into making a service decision.

We know it's your decision.

If you choose not to approve a service item, that's fine with us. If you don't have enough time for service right now, that's fine, too.

It's your car; we let you decide.

Our happy customers.

The best way to choose your mechanic is to ask other people about their mechanic. Who treats them with respect, integrity, and generosity? In other words, are they happy with their mechanic?

At Lowell's, our proudest achievement is our long trail of happy customers. We know that when our customers are happy, we're doing our job right!

See what our customers have to say, then decide if Lowell's is right for your Toyota, Lexus, or Scion!

Our happy customers.

The best way to choose your mechanic is to ask other people about their mechanic. Who treats them with respect, integrity, and generosity? In other words, are they happy with their mechanic?

At Lowell's, our proudest achievement is our long trail of happy customers. We know that when our customers are happy, we're doing our job right!

See what our customers have to say, then decide if Lowell's is right for your Toyota, Lexus, or Scion!

Toyotas are all we do.

For over 30 years, Lowell's has focused exclusively on Toyota brands. When Toyota introduced Lexus and Scion, we extended our coverage to them as well.

Specializing in one brand makes us better, faster, and more affordable. We have deeper expertise. We provide superior service faster. And we keep our costs (and yours!) lower.

Our 1969 Corona.

Our rare 1969 Corona is a wonderful example of Toyota's early success: Although tiny, our Corona still has an automatic transmission and air conditioning - rare qualities in 1969 imports.

If we can keep this gem running, you can bet that we can help keep your car on the road.

We'll be glad to show you the Corona any time. Just drop by the shop!

Your mechanic on Mechanic.

Lowell's is Lexington's only mechanic on Mechanic Street.

While we like to joke that the street was named for Lowell's, it has been called Mechanic Street for nearly 200 years.

Records from 1818 (when "mechanic" was a term used to refer to a variety of skilled tradesmen) show Elisha Babcock -- a carriage maker! -- was Mechanic Street's only resident.

We like to think that we're doing a pretty good job keeping up Mr. Babcock's legacy!